All Collections
Disputes, Fraud, and Declined Transactions
How do I check on the status of my open dispute?
How do I check on the status of my open dispute?

Handling disputes for your card

Alex avatar
Written by Alex
Updated over a week ago

In order to find out the status of your open dispute, please call our support team.

If you have a Rocket Visa Signature Card:

  • Phone: 1-866-994-7551

    • Monday - Friday 9:00am - 9:00pm EST

    • Saturday 10:00am - 3:00pm EST

If you have a Rocket Card:

  • Phone: 1-650-681-2295

    • Monday - Friday 9:00am - 9:00pm EST

    • Saturday 10:00am - 3:00pm EST


Rocket Card and all Rocket Visa Signature Cards are Powered by Deserve and issued by Celtic Bank.

Did this answer your question?