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How do I dispute a charge?

Handling disputes for your card

Alex avatar
Written by Alex
Updated over 4 months ago

If you want to dispute a charge, please call our support team.

If you have a Rocket Visa Signature Card:

  • Phone: 1-866-994-7551

    • Monday - Friday 9:00am - 9:00pm EST

    • Saturday 10:00am - 3:00pm EST

If you have a Rocket Card (Rocket Money credit card - formerly Truecard):

  • Phone: 1-650-681-2295

    • Monday - Friday 9:00am - 9:00pm EST

    • Saturday 10:00am - 3:00pm EST


Rocket Card and all Rocket Visa Signature Cards are Powered by Deserve and issued by Celtic Bank.

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