To request interest rate assistance under the Servicemembers Civil Relief Act (SCRA), you may reach out to our support team via email.
Rocket Visa Signature Card: support@rocketcard.com
Rocket Card: support@card.rocketmoney.com
You should provide the following documentation:
Any document prepared by the service member’s military branch or the Department of Defense (DoD)
Exclusions: DoD Education Loan Repayment Annual Application or DD Form 2475
A signed letter from the service member's Commanding or Personnel Officer that includes the information from Section 2 of the enclosed notice
OR the enclosed notice completed by the service member's Commanding or Personnel Officer.
Rocket Card and all Rocket Visa Signature Cards are Powered by Deserve and issued by Celtic Bank.