You are able to link your bank account to make payments towards your Rocket Visa Signature Card account. The three methods to link a bank account are outlined below.
Note: Scroll to down for step by step instructions. Remember, you may alternatively pay by check - refer here to review payment options.
Let's compare each bank account linking method:
| A) Plaid: Bank Login (Self-Service) | B) Plaid: Manual Setup (Self-Service) | C) Linked by Phone Support |
What is this method? | Integrates with your bank and ingests your transactions so you can keep track of spending. | Link your account with routing and account numbers once you validate a small deposit to your bank. | Link your account over the phone by speaking with an agent. |
Integrated with Rocket Money Budgeting Tools? | Yes ✅ | No ❌ | No ❌ |
What do I need to link my bank? | Your bank login credentials for Plaid’s integration. | Your bank’s electronic routing number and account number to link using micro-deposits. | Your bank’s electronic routing number and account number. |
When should my bank account appear as a “Payment Method" in the app or web? | Immediately | In up to 1 business day, if deposit is both received and validated. | Immediately |
Here are the exact steps to follow for each method:
A) Plaid: Bank Login (Self-Service)
In-app instructions:
1. Tap “Manage Payments”
2. Tap “Billing Account”
3. Tap “Add a new checking account” - this will open Plaid
4. Tap continue and find your institution. Follow on-screen prompts.
Web instructions:
1. Head to card.myrocket.com
2. Click “Payments” in Card menu
3. Click “Payment Settings” page
4. Click “Add Account” - this will open Plaid
5. Click “Continue” and find your institution. Follow on-screen prompts.
B) Plaid: Manual Setup (Self-Service)
Note: With this method, you’ll need to validate a small deposit to your bank, instructions below:
In-app instructions
1. Tap “Manage Payments”
2. Tap “Billing Account”
3. Tap “Add a new checking account” - this will open Plaid
4. Tap “Continue” and scroll to the bottom of the page
5. Tap “Link with account numbers”
6. Enter your routing number (electronic & paper).
7. Enter your account number
8. Follow on-screen prompts. Plaid will make a small deposit to your account which you will be asked to verify*. This deposit may take several hours to appear in your bank account.
*For certain institutions, this validation may occur automatically.
Web instructions
1. Head to card.myrocket.com
2. Click “Payments” in Card menu
3. Click “Payment Settings” page
4. Click “Add Account” - this will open Plaid
5. Click “Continue” and scroll to the bottom of the page
6. Click “Link with account numbers”
7. Enter your routing number (electronic & paper)
8. Enter your account number
9. Follow on-screen prompts. Plaid will make a small deposit to your account which you will be asked to verify*. This deposit may take several hours to appear in your bank account.
*For certain institutions, this validation may occur automatically.
C) Linked by Phone Support
1. Call 1-866-994-7551 and ask to link your bank account.
Have your electronic routing number and account number ready.
You also have the ability to unlink a bank account for each method. Here’s how to remove an account:
A) If you linked with Plaid: Bank Login (Self-Service)
Remove in-app:
1. Tap ⚙️in the upper left corner
2. Tap “Linked Accounts”
3. Locate the account you want to remove and tap “Unlink”
Remove on web:
1. Head to card.myrocket.com
2. Navigate to your profile icon in the upper right corner
3. Click “Rocket Money Settings”
4. Locate the account you want to remove and click the three dots
5. Click “Unlink”
Note: This will remove your bank account from your Card’s payment methods and from Rocket Money
B) If you linked with Plaid: Manual Setup (Self-Service)
Remove in-app:
1. Tap ⚙️in the upper left corner
2. Tap “Linked Accounts”
3. Locate the account you want to remove and tap “Unlink”
Remove on web:
1. Head to card.myrocket.com
2. Navigate to your profile icon in the upper right corner
3. Click “Rocket Money Settings”
4. Locate the account you want to remove and click the three dots
5. Click “Unlink”
C) If you linked by Phone Support
1. Call 1-866-994-7551 and ask to remove your bank account.
Note: If you added an account in-app or at card.myrocket.com, you cannot remove it over the phone.
All Rocket Visa Signature Cards are powered by Deserve and issued by Celtic Bank. Visa is a registered trademark of Visa Inc.